"It doesn't make sense to hire smart people and tell them what to do; we hire smart people so they can tell us what to do." Steve Jobs (HBR)
Encourage reflection after doing. "Don't avoid thinking by being busy." Take 15 minutes at the end of a work day reflecting and jotting notes on the lessons learned that day. (HBR)
There is a bias towards experts -- an overly narrow view of expertise (titles, degrees, years of experience) rather than time on the front line... also a problem of 'experts' which robs an organization of the wisdom of those closest to the action. (HBR)
69 Chinese proverb: "Tension is who you think you should be. Relaxation is who you are."
mantras: "improvise, adapt, and overcome"
"I can handle this even though I may not like it."
98 "The arrow that hits the bull's-eye is the result of 100 misses." Buddhist saying
99 "Better than a thousand days of diligent study is one day with a great teacher." Japanese proverb
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